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Refund Policy

At Starblack Media, we are committed to providing high-quality services and educational programs. Our refund policy is designed to be transparent and fair for all our clients and students. Please read the following sections carefully to understand the terms for different types of purchases.

Digital Services

This includes Web Application Development, Full-Stack Development, UI/UX Design, E-commerce Solutions, AI Integration, MVP Development, and Tech Consulting.

  • Project Deposits: Project deposits, typically required to secure a spot in our development schedule, are non-refundable. These deposits cover initial consultation, resource allocation, and project setup costs.
  • Milestone Payments: Payments for project milestones that have been completed and approved by the client are non-refundable. Our process involves client approval at each stage, ensuring satisfaction before moving forward.
  • Project Cancellation: If a project is canceled by the client, any payments made for completed work are non-refundable. Starblack Media reserves the right to retain any deposits and milestone payments. If Starblack Media cancels a project due to unforeseen circumstances, a partial or full refund may be considered on a case-by-case basis, depending on the work completed.

Starblack Tech Academy

This policy applies to all courses and programs offered through the Starblack Tech Academy.

  • 7-Day Money-Back Guarantee: We offer a 7-day money-back guarantee for our academy courses. If you are not satisfied with a course, you may request a full refund within 7 calendar days of your initial enrollment date, provided you have not completed more than 25% of the course content.
  • After 7 Days: No refunds will be issued after 7 calendar days from the date of enrollment.
  • How to Request a Refund: To request a refund, please contact our support team at academy.admissions@starblackmedia.example.com with your enrollment details and the reason for your request. Refunds will be processed within 5-10 business days to the original payment method.

General Terms

We do not offer refunds for any services that have been fully delivered and completed. If you have concerns about a service or course, we encourage you to contact us directly so we can work towards a satisfactory resolution.

Contact Us

If you have any questions about our Refund Policy, please contact us: